We will send you a notification as soon as this product is available again.
Email is required.
Email is required.
We respect your privacy and do not share your email with anyone else.
We will send you a notification as soon as this product is available again.
A showcase of laser module coverage with xToolCare
| Product | Basic Fees | Service Fees（Core Component Accident Protection） | Total Costs with xToolCare | Core Component Accident Costs without xToolCare | Savings |
|---|---|---|---|---|---|
| xTool Care for M2(10W) | RM299 | RM200 | RM639 | RM1720 | RM1081 |
| xTool Care for M2(20W) | RM499 | RM319 | RM1029 | RM2959 | RM1930 |
| Product | Warranty Parts | Details | Warranty Period with xToolCare | Warranty Period without xToolCare |
|---|---|---|---|---|
| xTool M2 |
Main Parts | The main parts of the product except the non-warranty parts and Important parts below. | 36 Months | 24 Months |
| xTool M2 | Important parts | Laser Module 、Mainboard |
36 Months | 24 Months |
| xTool M2 | Accessories |
power cord,USB cable, exhaust pipe, material kit, screwdriver, manual guide, material clamp | No Warranty (Free replacement if damaged upon receipt) | No Warranty (Free replacement if damaged upon receipt) |
*If your main board is damaged, the whole machine will be replaced.
**If your laser module (including the lens) is damaged, the whole machine will be replaced.
***If the camera is damaged, the whole machine will be replaced.
****Updated on Nov. 27, 2024. xToolCare only applies to damage or malfunction that has been confirmed by the xTool technical engineer. And each time, only one machine or one component can be repaired.
1. To activate your xToolCare, bind it in the Account Center under "My Care" - "Bind Care".
2. xToolCare can be purchased only once for each machine.
3. A refund is available within 30 days of your xToolCare order, provided no xToolCare services have been utilized.
4. xToolCare costs cannot be transferred to another machine or owner.
For more details, kindly refer to xToolCare Terms of Service.